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About Intrepid
Intrepid Group (www.intrepid.asia) is a leading regional Digital and Ecommerce Services Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Technology and Analytics to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries. Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. We are well-funded and growing rapidly, with many exciting opportunities to work with leading brands and ecommerce platforms across multiple categories and experience what it takes to drive a successful ecommerce business end to end.
Responsibilities:
- Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems
- Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations
- Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights
- Establishing and consistently modifying the standard operating procedure (SOP)
- Work closely with key account team to align on the operational plans
- Support teams in defining business processes, developing operational roadmaps, and associated system requirements
- Coordinate with warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
- Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution
- Perform other relevant duties according to the business needs
- Support processes to ensure all aspects of the ecommerce operations run smoothly
Requirement:
- University degree in any related field
- THAI nationality ONLY
- 3-5 years of experience in Operations, Online platform, Fulfillment, Supply chain or any related fields
- Good attention to details and strong analytical skill
- Well organized and good follow up skills
- Able to create and maintain professional relationships with customers and fulfillment partners
- Competent with Microsoft Office Suite, particularly Excel
- Thrive in a fast-paced start-up and Ecommerce environment
