Underwriter-Consumer Direct [United States]

 

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Overview:

Who Are We?

Spring EQ was founded to help homeowners unlock the value of their home by providing visibility to its worth and provide quick access to that equity. Our foundation expanded to include direct mortgage lending in 2019 as interest rates reached historic low levels which set off an unprecedented round of refinancing and home buying opportunities for our borrowers. By surrounding ourselves with some of the brightest, hard-working minds in the industry, we constantly improve the loan experience for our customers.

At Spring EQ, we;

• Strive to make every customer interaction a great one
• Recognize behind every loan is a person or family trusting us to handle what may be a once in a lifetime transaction
• Work hard and have fun to get the job done
• Interact on a first name basis and recognize each team member's unique value
• Encourage ways for our team members to learn, develop, diversify and grow with Spring EQ
• Promote our team members so they can share their knowledge with others
• Innovate, innovate, innovate
• Create and embrace the latest technology
• Simplify constantly, challenging every process we use to better accomplish our goals
• Build upon a strong company culture and foster an environment of togetherness, support, and accountability

Spring EQ is seeking an Underwriter to join our rapidly growing team. This position will be an active member of the Operations team at Spring EQ. The Underwriter will provide leadership to the Operations Fulfillment Analysts and work with the underwriting team to review loan files. The ideal candidate will have at least three years of experience processing mortgage loans in a retail origination process. A strong candidate will have a solid understanding of TRID requirements, proficient knowledge of loan origination technology and thrive in a growing, fast-paced environment. S/he will be driven, passionate and flourish in an operational role that is extensive and dynamic.

Responsibilities:

• Provide guidance and mentoring to Operations Fulfillment Analysts to develop processing work flow in accordance with company guidelines
• Work in partnership with Underwriting team to develop skills in reviewing loan files to evaluate borrowers credit worthiness, ability to repay, and strength of collateral
• Helps facilitate communication between borrowers and fulfillment team members to ensure that all closing deadlines are met for a best in class borrower experience
• Manage inbound requests from internal and external customers and ensure timely and accurate is provided within prescribed timeframes
• Engage customers in process to obtain necessary documentation to complete loan fulfillment process
• Review documentation provided by borrower to ensure documents provided meet the requirements for loan approval
• Complete verifications of Employment according to company polices
• Order, track, and review 3rd party services (appraisal/Flood/Title)
• Perform other job-related duties and special projects as required

Qualifications:

• Ability to multitask, problem solve and efficiently manage time
• Displayed accountability with a strong track record of meeting deadlines and keeping commitments
• The ideal candidate will have a self-starter mentality with the ability to solve open ended business challenges
• The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement
• Time is money – At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment
• The ideal candidate will know how to collaborate with team members in a remote environment while also working independently with minimal supervision
• Spring EQ values personal excellence, integrity and accountability – we need candidates who demonstrate these qualities in their everyday lives
• 3+ years of processing mortgage loans in a retail origination process
• Excellent understanding of TRID requirements
• Proficient understanding of loan origination technology
• Proficient knowledge of basic documentation requirements to issue an underwriting decision
• Time is money – At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment
• Spring EQ values personal excellence, integrity and accountability – we need candidates who demonstrate these qualities in their everyday lives

Benefits

• 401k Company Match
• Commuter Benefits
• Company Holidays
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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