The Fun Description:
This position provides administrative support to HR leadership and team as well as serves as the first point of contact for guests and team members at the Store Support Center. Execution of clerical work as well as administrative and business detail to support the Human Resources department.
You will be an outstanding Receptionist if:
You greet people with a smile every day and know how to set a fun, pleasant tone.
You display a friendly demeanor both in-person and over the phone.
You multitask like nobody’s business and think there’s no such thing as being “too busy”.
You work with a strong sense of urgency and enjoy juggling priorities.
You sweat the small stuff and excel in your attention to accuracy and detail.
You have experience in maintaining calendars and coordinating meetings, and other events.
You can maintain detailed records and documentation. You act with discretion and maintain confidentiality at all times.
You love to work hard and know how to have fun in the process!
A Day in the life…
You are the first person to welcome visitors and employees to the Store Support Center. As such, you:
Greet on-site guests, determine the nature of business and announce visitors as needed.
Frequently interact with members of the Store Support Center, field executives and senior management teams both at Dave & Buster’s and Main Event.
Manage the name plate, employee power card and house account card process; create order files, contact the vendor, pick up cards, load card numbers, prepare cards for shipment and resolve any issues.
Process all employee documentation through the document imaging system daily by accurately assigning each document to the correct employee.
Provide administrative support to all HR systems including password resets and reports when required.
Provide regular communication in response to donation requests and employment verifications.
Compose, prepare, and maintain correspondence, reports, and other documents including PowerPoint presentations, organizational charts, and spreadsheets as needed.
Schedule a variety of standard and ad hoc meetings.
Organize and maintain file system, file correspondence and other records.
And, finally, because Dave & Buster's is so focused on guest service, your job includes the ever-popular "Other Duties As Assigned."
EDUCATION, EXPERIENCE, REQUIRED SKILLS:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Two-year college degree preferred.
Proficiency in MS Office, including Word, Excel, Outlook, and PowerPoint
Exceptional organizational skills and attention to detail with a high degree of punctuality
Well-developed interpersonal and communication skills
Proven ability to work effectively both individually and on teams.
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to apply common sense understanding to carry out detailed written or oral instructions and problem solve with a few concrete variables in standardized situations
WORK ENVIRONMENT:
Non-traditional work environment. We have games in the lobby, a billiard table in the break room and we get everyone together quarterly where we relax and catch up over ice cold “refreshments”.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We work hard, play hard and have FUN!
