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工作內容
- Proactively work with customers to identify barriers to successful adoption and work to put in place plans to improve adoption.
- Be an escalation point for customer issues, and coordinate with internal teams to resolve quickly. Proactively communicate with customers in a timely manner on issue status and resolution.
- Serve as the voice of the customer to inform the product and customer-facing business processes.
- Provide regular assessments of the health of the customer portfolio.
- Help to identify opportunities for footprint growth within the current customer base and coordinate appropriate resources to engage in the upselling process.
條件要求
- 3+ years of work experience managing relationships with big companies.
- Experience in Account Management, Customer Success, Business Development.
- Impressive executive presence and communication abilities.
- Flexibility and ability to thrive in a fast-paced, ever-changing, and growing environment.
- Willing to travel to meet clients across the globe.
- Proficient in written and verbal communication skills in English
員工福利
[Featured Benefits]
- Unlimited Coffee & Snack
- Personal education allowance
- Annual health check
- Electrical Adjustable Desk & MacBook
- Pet-friendly office
[Vacation System]
- Flexible working hours
- Better than Labor Standards Act, enjoy your annual leave in the first year
- Female colleagues have menstruation leave (with pay)
- Birthday leave (of course with pay)
薪資範圍
面議（經常性薪資達4萬元）
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