Field Application Expert (m/w/d) [Austria]


 
Company Description


SES-imagotag, the worldwide leader in smart electronic shelf labels and pricing automation, has developed a comprehensive IoT and digital platform that delivers a complete set of services to retailers. 300 retailers in more than 60 countries trust in our instore digital technology developed by our 370 experts.


SES-imagotag believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. A great team with highly motivated colleagues, flat hierarchies and fast decision paths is waiting for you to work on challenging projects.


Do you want to contribute to the digital retail future in a creative and responsible way? Are you motivated to take cutting-edge technologies to the next level? Are you ready to take the chance to boost your career in an international, successful company? Then we want to hear about you!

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Job Description
  • Development-related 3rd level fault analysis of the entire system
  • Internal error analysis up to troubleshooting at the customer's site
  • Creation of error reports and corresponding documentation
  • Support of the R&D testing team regarding product testing and product release
  • Interface to all R&D departments as well as production, quality and 1st/2nd level support

Qualifications
  • Completed technical education with focus on electrical engineering or computer science (HTL/FH/TU)
  • Relevant education and appropriate professional experience
  • Willingness to learn and structured way of working
  • Analytical way of thinking
  • Sympathetic and good team player with high communication skills
  • Social skills with regard to dealing with customers
  • Independent, solution-oriented working style
  • Customer orientation and high willingness to travel (approx. 30%)
  • Very good knowledge of German and English, both written and spoken

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