About us
The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 8 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in store products.
About the role
We are looking for people to join our teams who have a positive attitude, a hardworking spirit, and the willingness to learn. You'll need a passion for coffee, food, and exceptional customer service!
We are recruiting for multiple positions at our bp Wentworth Falls, bp Katoomba and IGA Blackheath stores:
bp Wentworth Falls:
Barista / Customer Service (2 positions)
6.00am to 12.00pm Sunday to Wednesday
6.00am to 12.00pm Thursday to Saturday
bp Katoomba:
Console Operator / Customer Service (2 positions)
Various shift times between 6am and 5pm - Saturday to Tuesday
Various shift times and days to be confirmed up to 20 hours per week
IGA Blackheath:
Barista / Customer Service (1 position)
8.00am to 4.00pm Sunday and 12.00pm to 4.00pm Monday & Tuesday
Our stores are open every day of the week 24/7 (including weekends and public holidays). It is important that you can get to and from work safely, so you do need access to reliable transport.
What you will be doing
- Delivering above customer expectation service for our valued customers
- Delivering the highest quality of Barista made coffee and made on site café products
- Ensuring our fresh food cabinets are always full of fresh quality products, baking throughout the shift
- Complete sale transactions using the Point Of Sale.
- Maintaining site standards including cleanliness, merchandising and promotional displays
- Conduct activities in accordance with safety and operational procedures, on the forecourt and in-store
- Ongoing training as required to remain up to date on the latest learning
What we need from you
- Barista experience in a fast-paced environment
- Exceptional customer service skills, with a customer centric mindset
- The ability to multitask and work under pressure
- Well presented, strong communication and time management skills
- Ability to work as part of a positive and close-knit team as well as thrive independently
- Expected to cover/swap shifts within the team and sites from time to time
- Able to work on public holidays as required including Christmas and Easter (our busiest days of the year)
What’s in it for you
- 32 hours of paid training for all successful applicants
- Competitive rate from $30.98* per hour (higher rates apply on weekends and overnight shift)
- Opportunity to pick up extra shifts if looking for more hours
- Excellent team culture where you work alongside friendly and supportive colleagues
- Casual contract to commence with the opportunity to move to permanent part-time in 12 months
- Career path opportunities with our group mountains and regional stores
The Dunn Group is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.
* Hourly rate for Customer Service/Barista role aged 20 years and over
Job Types: Part-time, Casual
Part-time hours: 12-25 per week
Salary: $30.98 – $40.42 per hour
Benefits:
- Employee discount
- Free drinks
Schedule:
- Afternoon shift
- Morning shift
- Weekend availability
Application Question(s):
- What is your current location (eg. suburb)
Experience:
- Customer service: 2 years (Required)
- Cash handling: 2 years (Required)
- Barista: 1 year (Preferred)
Work Location: In person
Expected Start Date: 05/06/2023
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