IT HELPDESK AGENT
Immediate Vacancy for IT Helpdesk Analyst
Brief Description:
The scope is to attend to email, calls and remote support.
Job Requirement:
- IT helpdesk first-level support
- Call Center experience is advantageous
- Basic experience with IT troubleshooting
- Problem diagnostics via remote support tool and calls
- Familiar with office productivity tools such as O365
- Familiar with Ticketing System (ServiceNow, Jira)
- Experienced in using Active Directory (Azure, Microsoft)
- Strong communication skills and detailed work
- Proficient Customer Service
- Proficient email and verbal communication
- Qualification: Nitec or equivalent
- Experience: Min 2 years related experience.
Contract Type: 12 Months (Renewal)
Salary: SGD2,700 to SGD3,500
Location: Pioneer Road
Working Hours: Office Hours Mon to Fri 8 am to 5 pm
Commencement: Immediate
Working Environment: Institution
Job Type: Contract
Salary: $2,700.00 - $3,500.00 per month
Experience:
- IT Helpdesk Support: 2 years (Required)
Work Location: In person
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