Job Description: Patient Care Coordinator (Vasan Health Care Hospital)
Position Overview: Vasan Health Care Hospital is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will play a vital role in ensuring exceptional patient care experiences at our hospital. You will be responsible for coordinating and facilitating various aspects of patient care, from appointment scheduling to ensuring smooth transitions between different departments and healthcare providers. This role requires strong organizational skills, excellent communication abilities, and a genuine commitment to patient well-being.
Responsibilities:
Patient Coordination: Act as the primary point of contact for patients, their families, and healthcare providers to ensure seamless coordination and delivery of care throughout the patient's journey.
Appointment Scheduling: Efficiently manage appointment schedules, ensuring optimal utilization of resources while accommodating patient preferences and medical priorities.
Patient Intake and Registration: Facilitate the smooth admission process by accurately collecting patient information, verifying insurance coverage, and explaining hospital policies and procedures.
Medical Records Management: Maintain accurate and up-to-date patient records, ensuring compliance with privacy regulations and secure handling of sensitive information.
Care Coordination: Collaborate with physicians, nurses, and other healthcare professionals to facilitate multidisciplinary care plans and ensure timely execution of diagnostics, treatments, and follow-up appointments.
Patient Education: Provide patients and their families with relevant information about their medical condition, treatment options, and preventive measures, promoting patient understanding and empowerment.
Problem Resolution: Address patient inquiries, concerns, and complaints promptly and professionally, working towards satisfactory resolutions while adhering to hospital policies and guidelines.
Quality Assurance: Contribute to the continuous improvement of patient care by actively participating in quality assurance initiatives, such as monitoring patient satisfaction surveys and identifying areas for enhancement.
Team Collaboration: Collaborate effectively with various hospital departments and personnel, fostering a supportive and cohesive healthcare team environment.
Compliance and Regulations: Adhere to healthcare regulations, privacy laws, and hospital policies, ensuring strict compliance in all aspects of patient care coordination.
Qualifications:
- Bachelor's degree in healthcare administration, nursing, or a related field (or equivalent experience).
- Previous experience in a healthcare setting, preferably in a patient coordination or healthcare administration role.
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
- Excellent interpersonal and communication skills to establish rapport with patients, their families, and healthcare professionals.
- Proficient computer skills and experience working with electronic health records (EHR) systems.
- Knowledge of medical terminology, procedures, and insurance practices.
- Empathetic and compassionate approach towards patient care, maintaining a high level of professionalism at all times.
- Ability to maintain confidentiality and handle sensitive information with discretion.
If you are passionate about providing exceptional patient care and possess the required skills and qualifications, we invite you to join our team at Vasan Health Care Hospital as a Patient Care Coordinator. Together, we can make a meaningful difference in the lives of our patients and their families.
Job Type: Full-time
Salary: ₹11,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work (Preferred)
Application Deadline: 30/06/2023
Expected Start Date: 29/06/2023
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