Job Title
Solution Center Consultant (m/f/d)Job Description
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We are an internationally acting team, providing both support as well as consulting for various medical software products (Patient Data Management Systems). As such we work with internal and external customers (distributors/hospitals) alike.
Your role:
Your position will be one of a solution support engineer, a gateway between customers, remote/onsite engineers and development.
Qualification, documentation, develop solutions and escalation of complex technical inquiries and problems from our international customers
You communicate and coordinate the solutions and their implementations
Technical installation and implementation of our software solutions as well as consulting and support for colleagues onsite
After extensive training you will create solutions under direct responsibility and as part of a larger team
You will have the possibility for a large variety of training, interesting travels (depending on necessity and agreement)
You will be an active part in customer projects as well as internal product related projects
You will work with local and international teams comprised of sales, technical marketing, R&D & management
The team is the gateway between customers, markets and development, coordinates solutions and their implementation
You're the right fit if:
HTL- /Bachelor degree in (medical) informatics or similar
Experience in (medical) IT Support preferred
Knowledge in one of more of the following:
Windows Server
Windows SQL Server
Network
Virtualization
ITIL v3 Foundation certification preferred
Very strong communication skills
Structured and solution-oriented work methods also under time pressure
Personal responsibility
Customer orientation
Good English skills necessary
Willing to travel
The minimum salary according to the collective agreement is € 47.734,26/gross per year with the willingness for overpayment. The actual annual target salary is in line with the market and will be determined depending on your qualifications and experience.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business
Discover our rich and exciting history
Learn more about our purpose
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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