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Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations.
Ihre Aufgaben
•Performing a variety of maintenance and technical support on installed products and equipment •Troubleshooting, diagnosing, and resolving malfunctions •Determining when products should be upgraded or replaced •May provide onsite training for customer support personnel
Ihr Profil
- Good general standard of education
- Mechanic/ Electronic / Electrical degree / training
- CompTIA A+ of similar experience
- Experience in field customer service
- Familiar with diagnostic methods
- Basic computer skills
- Technical / mechanical / electronic experience
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
- Experience in industrial communication (Field bus, Ethernet, etc.)
- Experience with onsite health and safety regulations & standards
- Excellent communication skills
- Customer oriented
- Confident, strong assertive team player
- Good interpersonal skills
- Ambitious and looking for growth
- Willingness to travel
- Service minded
- English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
- German/other languages are valued
- Local language proficiency
- Mechanic / Electronic Training
- Familiar with diagnostic methods / Methodological skills
- Basic computer skills
- PLC troubleshooting
- Electrical & Electronic troubleshooting
- Basic software programming knowledge
- Logistics knowledge/ experience is a plus
- Ability to work at height
- Car license
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